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Q:What is Lightmark Plus?

Lightmark Plus is a subscription service that provides high quality, fresh product videos year long round.

Q:Who is Lightmark Plus for? 

Lightmark Plus is perfect for any business selling product(s) online.

In addition, Lightmark Plus partners with ad agencies and marketing consultants seeking product video solutions for their clients.

Q:How does the video production work exactly?

Once we have your product, we take it into our state-of-the-art studio and shoot the product from a variety of angles, backgrounds and lighting. With the basic plan, you have a choice between a white and black background. 

With the premium plan, we can place your product in almost any setting such as a kitchen, cafe table, backyard lawn, etc depending on what is appropriate for your product. The premium plan includes a creative design round where we present our creative vision for your videos and get your approval before we start.

Once the video footage is captured, our editing team, lead by a creative director, takes the clips and edits them into finished videos with graphics and music to bring your product to life. 

Once the videos are complete, we email you a link to download them. You will also have access to your videos at any time in an online portal.

Q:What types of Social Media Videos am I getting?

We take your product and create a library of shots to use for a variety of social media posts for you to post throughout the year. Additionally, we can add CTA (Call to Action) graphics at the end of each post.

Q:What is a product video?

A product video effectively showcases and creates excitement around the product, and can demonstrate or explain the benefits of it.

Q:What is the difference between a Lightmark Plus Basic and Premium plan?

The Lightmark Plus Premium plan offers more videos, creative options, and features to all of your product videos in comparison to the Basic plan. To see a comparison chart click here.

Q:When does my plan go into effect?

Your Lightmark Subscription plan goes into effect once your product has arrived at our offices.

Q:Where are you located?

We are located out of Salem, MA. Send us your product from anywhere in the world and we can make a product video for you.

Q:Can I change my Lightmark Plus Subscription from Basic to premium?

Yes, you can change your plan from basic to premium at any time and receive all of the benefits.just email us at: sales@lightmarkcreative.com

Q:Do you offer discounts for bulk orders?

Yes! Contact us at sales@lightmarkcreative.com

Q:How will I receive the videos?

Every month We will email you a link to download your video. You will also have access to your videos at any time in an online portal.

Q:When should I expect my 1st video?

Your first video can be expected one week after we receive your product and then at the beginning of each month (for premium) or each quarter (for basic).

Q:How much does a single product video typically cost?

The cost of a single product video varies drastically between $1,200 to $50,000 depending on the company, location, amount of pre-production, editing, post-production, and many more factors. 

With Lightmark Plus, we offer affordable, high quality videos at a competitive price.

Q:What rights do I have to my video content?

Once you receive your video, you have full ownership and rights over it and can publish it anywhere.

Q:What happens if I don’t like my product video?

We work hard to give you a video you love. If the video does not meet your expectations we will work to make any edits for you based on your plan.

 Q:Can I turn off automatic renewal of my Lightmark Creative Subscription?

Of course, just email us at: sales@lightmarkcreative.com

 Q:Can I downgrade my Lightmark Plus Subscription from Premium to Basic? 

You can only change your Lightmark Plus Subscription from Premium to Basic at the end of your subscription cycle. 

 Q:My question isn’t on here. 

If you have an additional question, please send us your question at sales@lightmarkcreative.com

Who is Lightmark Plus for? 

Lightmark Plus is perfect for any business selling product(s) online.

In addition, Lightmark Plus partners with ad agencies and marketing consultants seeking product video solutions for their clients.

How does the video production work exactly?

Once we have your product, we take it into our state-of-the-art studio and shoot the product from a variety of angles, backgrounds and lighting. With the basic plan, you have a choice between a white and black background. 

With the premium plan, we can place your product in almost any setting such as a kitchen, cafe table, backyard lawn, etc depending on what is appropriate for your product. The premium plan includes a creative design round where we present our creative vision for your videos and get your approval before we start.

Once the video footage is captured, our editing team, lead by a creative director, takes the clips and edits them into finished videos with graphics and music to bring your product to life. 

Once the videos are complete, we email you a link to download them. You will also have access to your videos at anytime in an online portal.

What types of Social Media Videos am I getting? 

We take your product and create a library of shots to use for a variety of social media posts for you to post throughout the year. Additionally, we can add CTA (Call to Action) graphics at the end of each post.

What is a product video?

Get started for free

Sign up for a free product video consultation to discuss how to best use video to expand your business. It only takes 15 minutes, and we’ll send you a complimentary custom video strategy, to use with Lightmark, or on your own.

Schedule now